"Requested_prod_id","Requested_GTIN(EAN/UPC)","Requested_Icecat_id","ErrorMessage","Supplier","Prod_id","Icecat_id","GTIN(EAN/UPC)","Category","CatId","ProductFamily","ProductSeries","Model","Updated","Quality","On_Market","Product_Views","HighPic","HighPic Resolution","LowPic","Pic500x500","ThumbPic","Folder_PDF","Folder_Manual_PDF","ProductTitle","ShortDesc","ShortSummaryDescription","LongSummaryDescription","LongDesc","ProductGallery","ProductGallery Resolution","ProductGallery ExpirationDate","360","EU Energy Label","EU Product Fiche","PDF","Video/mp4","Other Multimedia","ProductMultimediaObject ExpirationDate","ReasonsToBuy","Spec 1","Spec 2","Spec 3","Spec 4","Spec 5"
"","","810680","","APC","WUPG4HR-SY-00","810680","","Warranty & Support Extensions","788","","","1 Year 4HR On-Site Service Response Upgrade -> Existing On-Site Service Warranty","20240307153452","ICECAT","1","21019","https://images.icecat.biz/img/norm/high/265206-3074.jpg","115x53","https://images.icecat.biz/img/gallery_lows/img_265206_thumb_1480930019_1987_26422.jpg","https://images.icecat.biz/img/gallery_mediums/img_265206_medium_1480930019_0988_26422.jpg","https://images.icecat.biz/thumbs/265206.jpg","","","APC 1 Year 4HR On-Site Service Response Upgrade -> Existing On-Site Service Warranty","1 Year 4HR On-Site Service Response Upgrade -> Existing On-Site Service Warranty","APC 1 Year 4HR On-Site Service Response Upgrade -> Existing On-Site Service Warranty, 1 year(s), On-site","APC 1 Year 4HR On-Site Service Response Upgrade -> Existing On-Site Service Warranty. Number of years: 1 year(s), Response time: 4 h, Type: On-site","<b>Experienced APC Certified Field Service Engineer </b>\r\nOur factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today. \r\n<b>Comprehensive escalation and corrective actions process </b>\r\nIn order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices. \r\n<b>On site troubleshooting </b>\r\nWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken. \r\n<b>Labor and travel expenses included </b>\r\nTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics. \r\n<b>Parts included </b>\r\nReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics. \r\n<b>Written summary report </b>\r\nAPC project managers will provide you with written reports to keep you informed of the progress of your project.","https://images.icecat.biz/img/norm/high/265206-3074.jpg","115x53","","","","","","","","","","Features","Number of years: 1 year(s)","Type: On-site","Next Business Day (NBD): No","Response time: 4 h"